Returns & Refunds Policy

AIRi1 Refund Policy

At AIRi1, we're dedicated to offering solutions that enhance your life. We're so confident in our products that we ask you to give them a try for at least 14 days. However, if you're not completely satisfied after 14 days and within 60 days from your purchase, we're here to help. Please reach out to us at service@airi1.com for support.

Cancellation Policy

Changes or cancellations are possible within 24 hours of your order. Beyond this period, we might not be able to alter your order due to processing. Cancel within this window, and you'll receive a refund within 7 business days.

60-Day Money Back Guarantee

We stand by our products at AIRi1 and encourage you to experience their benefits for at least 14 days. If you're still not satisfied within 60 days of purchase, you're covered by our money-back guarantee, excluding shipping fees.

Initiate a return by contacting our support team via our Contact Us page or directly at service@airi1.com. Please include your Order Number or the Name and E-Mail Address used for the order to speed up the process.

Damaged Items

Our products are carefully packaged to avoid damage. If an item is defective or broken upon arrival, it's considered damaged. However, damaged packaging with an intact product is not. Report damaged items within 72 hours of delivery by emailing service@airi1.com with a photo of the damage for a no-cost replacement evaluation. We do not accept returns or replace items damaged through normal use or misuse.

Shipping and Delivery

We aim for prompt delivery but cannot be held responsible for delays caused by couriers, customs, or unforeseen shipping issues. Direct any delivery concerns to the courier service. AIRi1 is not liable for lost, stolen, or delayed packages.

Incorrect Shipping Address

It's crucial to ensure your shipping address is correct at checkout. If there's an error and we're not notified within 24 hours, a resend or refund may not be available.

This Return & Refund Policy may be updated at any time. It's your responsibility to check for the latest version before purchasing and using AIRi1 products. By buying and using our products, you agree to this policy.