Shipping Information
AIRi1 Shipping Information
At AIRi1, we're excited to offer FREE shipping on all orders, making your shopping experience even better!
Order Processing Times
Your order will be on its way to you within 1-3 business days after you place it. When we say "dispatched," it means your purchase is in the hands of our trusted shipping carrier and heading towards you. Please note, during busy periods like holidays, processing might take up to 7 days.
Estimated Shipping Times
After dispatch, the time it takes for your order to reach you depends on where you are. Here's a quick guide to how long it typically takes for different countries:
United States: 7-12 Business Days
Remember, during busy times or holidays, there might be delays that are out of our hands, like with shipping carriers or customs for international orders.
Order Changes and Accurate Shipping Details
It's crucial to make sure your shipping details are correct when you check out. If we spot a problem with your address, we'll email you within 3 business days to confirm your details. If we don't hear back within that time, we may need to cancel your order.
Caught a mistake in your shipping details? Email us at service@airi1.com within 24 hours of placing your order. We'll do our best to make changes, but we can't promise changes after that window.
Delayed Delivery
We know you're eager to receive your order, and we work hard to ship quickly. However, sometimes delays happen due to reasons beyond our control, like weather or courier issues. If there's a hiccup with your order's processing or shipping, we'll let you know ASAP.
Lost or Stolen Packages
Losing a package is frustrating, and while it's out of our hands once it leaves us, we're here to help. If your package goes missing, contact us at service@airi1.com. We recommend also reaching out to the courier to file a claim. While lost or stolen packages aren't covered by our refund policy, we'll explore all options to assist you, including possible replacements.
SHIPPING POLICY CHANGES
We may update our Shipping Policy, so please check it before purchasing. By buying and using AIRi1 products, you're agreeing to our Shipping Policy as it stands and any future adjustments.
For any questions or updates on your order, don't hesitate to get in touch. Happy shopping!